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With its industry-leading Trustwave Merchant PCI Compliance and Security solution as the cornerstone, Trustwave runs some of the largest Level 4 merchant programs in the world. Through our credit card processor, acquiring bank and independent sales organization (ISO) partners, Trustwave provides Payment Card Industry Data Security Standard (PCI DSS) compliance validation and information security solutions to more than three million merchants. The Merchant PCI Compliance and Security solution features TrustKeeper® PCI Manager and integrated security tools to help you deliver and improve your merchants’ overall security posture, while simplifying and automating the process of developing a merchant program customized to your requirements.
Best PCI Compliance Provider
of cyber-attacks occur at businesses with fewer than 100 employees
of breaches are point of sale-related
of merchants lack even basic AV security
Being small doesn’t help a merchant elude cyberattacks. In fact, small businesses get hit more often than any other group. Cybercriminals know that they tend to be the softest targets. And targeting them is easier and cheaper than ever before with the rising use of attack automation techniques. It’s as if heat-seeking missiles are tracking down the most vulnerable targets over and over again.
In today’s cybercrime environment, taking a check-box approach to security is like using a deadbolt on a door made of straw: technically your merchants have met the requirement but they aren’t any more secure. Your ability to offer affordable, sustainable security to your merchants has never been more critical. It’s key to their survival and growth, and can help your business thrive as well.
TrustKeeper PCI Manager delivers an integrated set of security tools along with PCI compliance validation services expressly designed for small and medium-sized businesses (SMBs). Offering a merchant program with the PCI Manager SMB Security Toolkit helps you achieve:
The integrated, affordable and easy-to-administer PCI Manager SMB Security Toolkit delivers heavyweight security designed specifically for SMB environments.
TrustKeeper PCI Manager with the SMB Security Toolkit provides industry-leading PCI compliance validation services that help even the smallest merchants achieve and maintain compliance. The security toolkit is deeply integrated in to the PCI compliance process which helps reduce the number of compliance questions your merchants answer. Implementing the security toolkit is the first step to streamlining compliance.
PCI Manager with the SMB Security Toolkit helps you add recognizable value to your merchants while also improving merchant security. This enhancement to your merchant program can help increase your revenues and merchant retention rate.
TrustKeeper PCI Manager with the SMB Security Toolkit makes it simple for merchants to implement security best practices and certify PCI DSS compliance. The Trustwave intelligent PCI Wizard walks merchants through the steps that are right for their business type, making it easy for them to understand what needs to be addressed, how they can find the solution, and providing an easy check-off process once the task is complete.
The PCI Manager with the SMB Security Toolkit has greater breadth than any other offering on the market. You can take advantage of scalable and flexible bundles to offer an integrated solution with significant value to your merchants. The security toolkit includes 13 different tools including Enterprise-level security made easy, such as File Integrity Monitoring (FIM), as well as remote access security, point-of-sale device monitoring, mobile security, anti-virus and more.
Trustwave economies of scale allow us to offer these high-value tools to you at prices that are easily within reach of your merchants. These capabilities could cost up to seven times more if purchased independently from other vendors, while some of the security services designed for SMBs cannot be found anywhere else.
The configuration of your merchant program is flexible so it can be integrated with your go-to-market strategies. This customization - which includes risk-based outreach, portal co-branding and messaging, data feeds for onboarding and reporting, single-sign-on capabilities and custom virtual private communities - is designed to support your success. Sponsor aggregate reporting gives you the capability for real-time risk management of your merchant portfolio. The Fast Track validation profiles allow you to customize your program and make changes to the PCI Wizard that guides merchants. Fast Track can significantly reduce the number of PCI DSS Self-Assessment Questionnaire (SAQ) questions that merchants must answer, particularly for franchisees or corporate-owned outlets.
Working with Trustwave is like adding trusted compliance and security advisors to your staff. As a Trustwave partner, you have access to Trustwave experts on demand. With more QSAs on staff than any other PCI assessor, we're here to help solve your toughest security and compliance challenges. Intelligence and insight from our secure operation centers, our scanners and our elite SpiderLabs team of security researchers is baked into our products and services. Plus, a day-to-day program management team supports you through each phase of your program. Between your dedicated program team and the Trustwave global 24x7x365 support staff, access to trusted security professionals and PCI experts is always at your fingertips.
Trustwave helps our partners manage the risk of large and diverse small merchant populations so these merchants can achieve security and compliance with industry and regulatory standards. The configuration of a merchant program is flexible so it can be integrated with our customers’ go-to-market strategies. This customization – which includes risk-based outreach, portal co-branding and messaging, data feeds for boarding and reporting, single-sign-on capabilities and custom virtual private communities – all work together for success. This means not only high activation and compliance rates, but also a positive impact on partners’ brand equity.
The PCI Manager Sponsor View is an aggregate snapshot of your merchant security and compliance program with extensive monitoring and reporting capabilities of your merchants' milestones and other account details.
Real-time reporting features help you maintain a watchful eye on the progress being made by your merchant populations toward program enrollment, security adoption and compliance achievement levels. Also included are industry standard reports for Visa and MasterCard to facilitate ongoing data needs for the card brands.
PCI Manager Sponsor View gives you a snapshot of your merchant security and compliance program.
The Trustwave process puts security first, which helps to ensure cardholder data is protected and streamlines the compliance process. Merchants who adopt the security solutions achieve significantly higher compliance rates. You can choose whether to include some or all of the 13 security solutions in your merchant program.
As an additional service in today's hostile cybercrime environment, you can also bundle in Breach Coverage as a safety net for your merchants, to help cover the cost of a breach.
The experience of using TrustKeeper PCI Manager and the SMB Security Toolkit is simple and efficient for your merchants. They are guided through the workflow of implementing security best practices and achieving and maintaining compliance.
The workflow begins by capturing basic information about the merchant's business and business environment.
Merchants are prompted to install the security tools you have integrated in to your program.
PCI Manager with the SMB Security Toolkit simplifies the process for your merchants by presenting them a pathway that’s customized to their business. Trustwave’s intelligent PCI Wizard walks them step-by-step through the process of certifying PCI DSS compliance. The PCI Wizard uses the information the merchant has provided and matches it to the PCI DSS SAQ, even prefilling some of the questions for the merchant.
Use of the SMB Security Toolkit means that many of the SAQ security questions can be prefilled as shown here. Including security in your program has been shown to substantially increase merchant compliance rates.
Trustwave helps you tackle the biggest hurdle to compliance – awareness - with both standard online education integrated into PCI Manager and custom training and education sessions.
In addition to the ability to customize your program Welcome page and portal set-up, you'll have help from Trustwave to get to the right engagement and response from your merchant base. Customized marketing automation builds on our tried-and-true outreach that follows the merchants' behavior through the PCI lifecycle.
Offensive, brand violation or illegal content on one of your retailers' websites can negatively impact your brand and your business. Trustwave Web Content Monitoring (WCM) helps you monitor online merchant activity and take action to head off nefarious activity and threats to your business. Our WCM suite includes Card Brand Monitoring that supports specific standards, such as Visa's Global Brand Protection (GBP) and MasterCard's Business Risk and Mitigation (BRAM) program.
Visit the TrustKeeper support section for contact information
Fast responses to your questions, day or night. Support@trustwave.com
Available 24 hours a day, 7 days a week. +1 (800) 363-1621
2017 Trustwave Global Security Report
Trustwave Merchant PCI Compliance and Security Solution Brief
Trustwave Merchant Risk Management Program Brief
2014 State of Risk Report
2017 Security Pressures Report
Trustwave National Account Program
Trustwave Managed Security Services
Trustwave Breach Protection
Getting Started with PCI