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Maximize your investment with comprehensive compliance and security services.
In the business of hospitality, customer service and customer trust are what fuels your competitive advantage. A breach of sensitive credit card or customer data at any of your locations can put your brand's name in the headlines, and erode the customer trust you've worked so hard to develop.
Trustwave helps you remove the heavy lifting of securing your business, and improve the way you achieve and maintain compliance across all your locations. Our Security Plus Package delivers the technologies you need to protect your sensitive data from threats, combined with 24x7 expert management and support, and cloud-based management tools like our TrustKeeper portal.
Security Plus Package Data Sheet
Are you looking for ways to simplify your security and compliance programs, reduce your expenses, and keep your team focused on business priorities? With our packaged solutions, expert management and automated tools, we remove your day-to-day complexity of compliance and data protection, so you can get back to what you're passionate about – your business.
Get the Most Out of Your Network
Check out our Connectivity Tools, including Managed Broadband and Backup Service.
A comprehensive and managed network defense for your business, helping you to better protect and defend against threats to your environment.
Network Protection - Managed Firewall
As the foundation of our comprehensive security structure, the firewall secures your business by helping you protect your network against growing and evolving threats. Trustwave's Unified Threat Management (UTM) firewall appliance provides a comprehensive network gateway defense solution. Our solution includes intrusion prevention services, firewall-based anti-virus and anti-spyware, web filtering and content control and centralized logging and reporting so you have clear visibility into your network traffic and events.
Monitoring and Support
Valueable assistance when you need it, with 24x7x365 monitoring and support of your security and compliance programs.
24x7x365 Monitoring & Support
We're in your corner, proactively monitoring your network environment 24x7x365. Our Security Operations Center is staffed with skilled security experts, knowledgeable in multi-unit restaurant, retail and hospitality network environments. Through e-mail and portal alerts, you're notified when unusual network activity or events arise, and with online support ticketing in the portal, you can track the progress of our Security Operations Center so you are always up-to-date. With Trustwave you can be confident in the peace of mind that your network is protected and that your business is achieving maximum uptime.
Secure Remote Access
Secure, compliant, and easy access to your business information from anywhere with two-factor authentication.
While access to corporate resources enables job efficiency, it also increases the risk of unauthorized access to sensitive data. The PCI DSS requires that in order to gain remote access into any environment that processes credit card transactions, two-factor authentication (something you have, like a user name, and something you know, like a PIN) must be utilized. Trustwave delivers secure remote access to your network environment through multi-factor authentication, providing you with additional layers of security as well as ensuring compliance with the PCI DSS. With our remote access solution, you can achieve secure, easy access to your business information from anywhere.
Complete visibility to your network and validation services through our single, centralized and cloud-based customer portal TrustKeeper.
Cloud-Based Portal Access
Maintaining the security of your business and managing your compliance programs can take time and resources you simply don't have. That's why we developed our award-winning TrustKeeper portal to help solve those challenges. We've automated the compliance process for you, and created a place for you to access your security and compliance programs, on demand. By providing instant access to your security program, a best practices framework for compliance, and access to support, all packaged in a user-friendly interface, we help you simplify the deployment and management of your program across all your sites.
Detect and address vulnerabilities in your environment with quarterly external and internal vulnerability scans to address PCI requirements and provide critical information regarding potential network security concerns.
Quarterly PCI Vulnerability Scanning
According to the PCI Data Security Standard, if you process card payments using a high-speed (broadband) Internet connection, you must have an Approved Scanning Vendor (ASV) perform scans at least quarterly on any public IP address that is connected to the cardholder data environment. As an Approved Scanning Vendor, we perform certified quarterly vulnerability scans to address PCI requirements and provide critical information regarding potential network security concerns. If you are required to perform scanning of your card-processing environment, our proprietary scanning engine becomes an integral component of your compliance process.
Internal Vulnerability Scanning
Internal vulnerability scanning helps to secure your network and comply with PCI requirements by proactively identifying weaknesses within your internal network environment. Most businesses don't consider that a security breach could originate from "inside" their business, but in the case of a malicious employee, or one that's been unsuspectingly compromised by a hacker, Internal vulnerability scanning can help you significantly reduce risks and threats to your network.
Data Loss Prevention
Protect your data and prove compliance by monitoring the transfer of sensitive data across your network.
Knowing that your sensitive data is being handled securely within your network is one of the keys to keeping it protected. Trustwave's Data Loss Prevention enables you to monitor the transfer of sensitive data across your network, without hindering the functionality and effectiveness of your firewall. In addition, Data Loss Prevention provides necessary audit trails you need to ensure and prove compliance with the PCI DSS.
Self-Assessment Questionnaire (SAQ)
Simplify the process of your SAQ, through our PCI Wizard, automated To-Do List, and free professional guidance.
PCI Wizard Self-Assessment Questionnaire
To ensure compliance with the PCI DSS, merchants that are not required to undergo an on-site audit must validate compliance by completing an annual Self-Assessment Questionnaire (SAQ). Simplify the process with our intuitive PCI Wizard as well as our online self-help resources. Our PCI Wizard walks you step-by-step through your PCI DSS compliance validation requirements, and that makes it easy for you to understand what needs to be addressed in your environment and how to find the solution, including a simple "check-off" process to help you track your tasks.
Information Security Policy
Establish security best practices for your business with the help of our information security policy template.
Information Security Policy Advisor
To comply with the requirements of the PCI DSS, merchants need implement processes and documentation around their security policies. With Trustwave's Security Policy Advisor, we provide a set of templates and guides to help you develop your own set of documented data security policies and procedures. With Trustwave, you can establish security best practices for your business, so managers and employees can better handle and use information securely.
Security Awareness and PCI Compliance Training
Fully educate your employees on credit card security procedures with our PCI training module that includes customized training courses, course exams and training completion certificates.
Your employees are your first line of defense in preventing data breaches. With training on PCI compliance and proper credit card handling procedures you can equip them with the knowledge that can help prevent a breach from occurring. Trustwave's PCI training module includes a complete training program that helps educate employees through customized training courses, training course exams and useful PCI compliance resources.
Get financial peace-of-mind with $100,000 in breach coverage for your business.
Breach Protection Program
Most business owners do not think about the consequences of a data breach until it directly affects them. Breach Protection helps you meet the expenses resulting from a suspected or actual data breach-expenses that could jeopardize the future of your business. Designed to provide an extra layer of financial protection, the Trustwave Breach Protection Program ensures a higher level of business security and financial confidence. Under the program, your business is protected from financial losses in several critical areas, covering up to $100,000 of data breach expenses including: forensic audit expense, card replacement and monitoring costs, association fines, compliance cases and account data compromise recovery costs.
Have confidence in providing customers easy wireless Internet access while keeping your business communications and credit card transactions secure.
Your public Wi-Fi (like customers surfing the web) needs to be separated from the private business network (like your credit transactions) in order to help minimize security issues and deter hackers from gaining access to credit card data, as well as protecting customer personal information on their computers. Our managed Wi-Fi Hotspot solution enables you to provide guests with secure wireless access while segmenting your private network connection and cardholder data environment.
Rogue Access Point Detection
Through continual scanning of the wireless network, rogue access points can be detected and blocked from gaining network access. For compliance purposes, logs are made and documented.
Enhance security of your endpoint devices (like, POS machines and back office computers) with our file integrity monitoring and device logging features.
File Integrity Monitoring
With valuable cardholder data moving through your network, it is essential to monitor critical files on systems (i.e., Point of Sale terminals, back office computers, controllers, etc.) that touch your payment card environment. Let our File Integrity Monitoring Solution be your eyes; alerting you of threats you didn't know were there. The Trustwave File Integrity Monitoring solution finds and eliminates data risk and minimizes the chances of a security breach.
Quickly determine any type of system breach or failure with the Trustwave device logging solution. Within the cardholder data environment, systems like your back office computer and POS terminals should include logging. Logging data is the process of capturing, assembling, retaining and reviewing critical system events. The ability to track user activities is vital for effective forensics and vulnerability management in the instance that something goes wrong. Without these system activity logs it is very difficult to determine the cause of a security breach. These extensive logging capabilities satisfy all PCI requirements for logging retention, review and analysis.
2017 Trustwave Global Security Report