COVID-19 and Your Cybersecurity

A Letter to our Valued Customers

March 17, 2020

Trustwave continues to closely monitor recent events surrounding the worldwide outbreak of Coronavirus (COVID-19). During these challenging times, our primary concern is the safety and health of our employees, customers and partners. Our mission to deliver the best protection from cybersecurity threats and keep your organization secure remains unchanged. Trustwave was built to deliver cybersecurity services despite unforeseen global incidences that arise.

Our Commitment to Your Cybersecurity

Trustwave customers should not expect service disruption during the COVID-19 pandemic. Our threat detection and response, prevention, and advisory services remain fully operational.

The Trustwave Fusion platform, combined with a global network of nine security operation centers and regional capability, enables Trustwave to shift workloads, allocate resources and deliver services leveraging the latest threat intelligence. Our consulting and professional services teams are globally distributed, and we continue to fulfil customer engagements.

Our Internal Response to COVID-19

Trustwave has initiated a multi-layer, Pandemic Business Continuity Plan across all departments to address the situation and preserve operational resiliency.

What to Expect Now

We are keeping communication channels open and updating processes and procedures as needed. If you have any questions or concerns about your cybersecurity posture, how we’re supporting you or how we can help you during this period of uncertainty, please reach out to your sales or support representative or contact us at COVID-19-BCP@trustwave.com.

Arthur Wong
Chief Executive Officer