- Recognized leader – Why Frost & Sullivan named Trustwave 2024 Americas Company of the Year in the Managed Security Services market.
- Comprehensive protection – Delivers prevention, detection, and response through a full MSSP service suite, powered by the Fusion platform and SpiderLabs expertise.
- Proven performance – Achieved multi-year growth well above the market average, with global reach and advanced threat intelligence capabilities.
First appearing in the late 1990s, the Managed Security Services Provider (MSSP) market is one of the most mature service offerings in the cybersecurity sector. However, this sector remains increasingly important and Trustwave is a continuous innovator in the space, as can be seen by Frost & Sullivan naming Trustwave 2024 Company of the Year in the Americas Managed Security Services Industry.
Trustwave was so honored Frost & Sullivan noted, by being able to grow at several times the market average for the last several years, by being a global player, and having all its services and solutions supported by the world-renowned SpiderLabs analyst and research team.
“Trustwave continues to show that it belongs at the very forefront of the managed security services space”, Frost & Sullivan said. “Its unique approach in the market involves prevention, detection, and response against cyber threats by leveraging a combined arms security suite powered by consolidation through Trustwave Fusion”.
Frost & Sullivan, in its report, went on to note that an MSSP is defined by the breadth and depth of its service portfolio. The best providers offer a comprehensive suite of solutions that work together to create a robust and resilient security posture, all of which Trustwave has in its portfolio and delivers at the highest level.
1. Managed Detection and Response (MDR): This is the core of any modern MSSP offering. An effective MDR solution provides 24/7 monitoring, detection, and response capabilities. It goes beyond simple alert generation to actively hunt for threats that might bypass traditional security tools and provides a swift and decisive response to neutralize them.
2. Co-Managed SOC and SIEM Services: Many organizations have already invested heavily in Security Information and Event Management (SIEM) technology, but struggle with the complexity of managing it. A superior MSSP should offer co-managed services that allow clients to leverage their existing technology with the help of a provider's experienced security analysts. This augments the internal team's capabilities, reduces alert fatigue, and helps the organization get more value out of its existing investments.
3. Governance, Risk, and Compliance (GRC) Services: Cybersecurity is not just about technology; it's also about strategy and adherence to regulations. An MSSP must offer professional services that help organizations with risk assessments, policy and architecture consulting, and compliance management. This ensures that a company's security program is not only technically sound but also aligned with business objectives and regulatory requirements like PCI DSS or GDPR.
4. Penetration Testing and Red Team Exercises: Proactive security is just as important as reactive defense. An MSSP should provide offensive security services like penetration testing, red teaming, and social engineering exercises. These simulations help organizations view their environment through the eyes of an attacker, identify vulnerabilities before they are exploited, and test their mean time to detect and respond (MTTD and MTTR) to improve overall cyber resilience. Trustwave's SpiderLabs is a prime example of a team that excels in this area, providing critical insights that inform and strengthen the defensive posture.
5. Digital Forensics and Incident Response (DFIR): In the unfortunate event of a breach, a rapid and effective response is paramount. An MSSP must have a dedicated DFIR team that can be deployed at a moment's notice. This service includes a forensic investigation to understand the scope and nature of the attack, and a comprehensive response plan to contain the incident and minimize damage. The insights gained from these events can also be fed back into the security strategy to prevent future attacks, creating a crucial positive feedback loop.
People + Technology
Meeting the mandatory MSSP technical criteria is not the only area in which Trustwave goes above and beyond. According to Frost & Sullivan, the company excels at combining people, technology, and delivering outstanding cyber resilience.
The “people” part of the equation includes all of Trustwave, but the hands-on portion that clients see comes from Trustwave SpiderLabs.
SpiderLabs consists of incident responders, penetration testers, forensic investigators, security researchers, threat hunters, thought leaders, reverse engineers, and other professionals who deliver many of Trustwave’s services, including thousands of penetration tests yearly, forensic investigations, data breach assessments, and consulting services.
SpiderLabs is also in charge of obtaining and developing Trustwave's world-class threat intelligence, which the group uses to enrich the information obtained from the customer environment and other third-party intelligence sources. Threat intelligence is infused into all of Trustwave’s offerings, and intelligence gleaned from customer engagements is fed back into its intelligence engine, thereby providing a closed-loop experience of threat intelligence and insights for its customers.
What ties SpiderLabs' contribution to its clients is Trustwave’s cloud-native Fusion platform. The Fusion platform serves as the focal point of Trustwave’s services, consolidating the security stack and delivering unobstructed visibility into on-premises, public cloud, and private cloud environments, including any combination between them.
Trustwave Fusion brings security together on multiple fronts. It combines Trustwave’s broad range of managed and professional security services with hundreds of third-party tools and data sources via APIs—giving clients the flexibility to maximize the value of their existing investments. This ensures that, regardless of specific requirements, Trustwave can tailor the ideal mix of capabilities to safeguard business-critical assets.
Beyond integration, Trustwave Fusion delivers powerful correlation and orchestration features, enhancing threat investigations with advanced analytics, data lake insights, and actionable threat intelligence. The result is better-informed decision-making and the ability to conduct sophisticated threat hunting across the entire environment.
By combining these tools with the expertise of SpiderLabs, Trustwave collects, enriches, and interprets critical data to guide smarter security decisions, empowering organizations to build effective, resilient strategies.
