Connect with our team of offensive security, AI security and pen testing experts at Black Hat Europe 2023. Learn More

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Managed Detection & Response

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News Releases

Trustwave Positioned as a Leader in Global Managed Security Services

According to Report, Trustwave Scored Highest in the Current Offering Category and Received the Highest Possible Scores in the Criteria of Incident Management Process, Among Others

CHICAGO - July 28, 2020 - Trustwave today announced that the company was named a Leader in the latest Forrester Research, Inc. evaluation of global managed security service providers. The report, The Forrester Wave™: Global Managed Security Services Providers (MSSPs), Q3 20201, included 15 vendors in the assessment who were evaluated on 26 individual criteria grouped into three high-level categories including current offering, strategy, and market presence.

"Effective threat detection and response and ability to underpin business change initiatives has become the crux of managed security services and what defines the market leaders," said Arthur Wong, chief executive officer at Trustwave. "We believe this recognition demonstrates our capability to deliver on a global scale, advanced cybersecurity solutions that eradicates threats and employs automation in ways that vastly improves security efficiency on the customer side regardless of environment, including native cloud."

Trustwave highlights from the report include the following:

  • Ranked highest in current offering category - According to the report, Trustwave ranked highest among all vendors in the category of current offering, earning the highest score possible in the incident management process criterion.

    Trustwave Managed Threat Detection and Response discovers and eradicates threats as they occur on premises and across multi-cloud environments. Enterprises benefit by having Trustwave SpiderLabs, the company's elite team of security specialists, lead threat hunts, perform forensic investigations and maximize performance of their technology investments.

  • Delivery model strategy - Trustwave received the highest possible score in the delivery model strategy criterion.

    Trustwave delivers services and threat intelligence through its global network of security operation centers and the Trustwave SpiderLabs Fusion Center, an advanced cybersecurity command center. As new threats are detected and vulnerabilities discovered, information is immediately pushed to customers to help ensure protection.

  • User experience roadmap and reporting capabilities - Trustwave received the highest possible scores in the user experience roadmap and reporting capabilities criteria.

    The Trustwave Fusion platform, a cloud-based cybersecurity platform, serves as the cornerstone for the company's managed security services. Organizations take action against threats, manage vulnerabilities, order on-demand penetration tests, generate detailed reports and scale services as needed all from a single dashboard viewed on computer, tablet or mobile phone.

According to Forrester, "Trustwave understood that forcing clients to send logs was not the future of MSS; instead, it needs to get data no matter where the data is." The report goes on to say, "Overall, Trustwave is differentiated in its ability to present actionable information in alerts and its ability to work across various types of cloud infrastructure. Client references echoed these strongpoints."

For a complimentary copy of The Forrester Wave™: Global Managed Security Services Providers (MSSPs), Q3 2020, visit:

About Trustwave

As a recognized global cyber defender that stops cyber threats all day, every day – we enable our clients to conduct their business securely.

Trustwave detects threats that others can’t see, enabling us to respond quickly and protect our clients from the devastating impact of cyberattacks. We leverage our world-class team of security consultants, threat hunters and researchers, and our market-leading security operations platform to relentlessly identify and isolate threats with the right telemetry at the right time for the right response.

Trustwave is a leader in managed detection and response (MDR), managed security services (MSS), consulting and professional services, database security, and email security. Our elite Trustwave SpiderLabs team provides award-winning threat research and intelligence, which is infused into Trustwave services and products to fortify cyber resilience in the age of advanced threats.

1Source: The Forrester Wave™: Global Managed Security Services Providers (MSSPs), Q3 2020.

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