Legal Documents

Contract Documents

Master Agreements, Terms & Conditions

The Master Terms and Conditions, Order Confirmation, Data Protection Agreement (as applicable), Service Descriptions (including dependencies and assumptions) (as applicable), Trustwave End User License Agreement (as applicable), third party end user license agreements (as applicable), and any non-disclosure agreement executed between the parties, will apply to the services you purchase from Trustwave.


Dependencies and Assumptions

The following service descriptions will apply to the Trustwave services under the categories below purchased through the Trustwave Order Confirmation. Trustwave Services are categorized into Managed Security Services (MSS), Global Compliance and Risk Services (GCRS), Non-Managed Services, SpiderLabs Services, Cyber Security Education Services and Third Party Product (TPP) Implementation and Support Services. Client understands and agrees that each category of services will have a set of dependencies and assumptions that equally apply to all services under that category.


Managed Detection and Response


Managed Security Compliance (MSC)


Cloud Security

Security Technology Management

To the extent that Client purchases Security Technology Management Services, the main “Security Technology Management” service description will apply.

The following addenda to the main "Security Technology Management" service description should also apply for any relevant supported solutions purchased by Client.

Database Security


Secure Email Gateway

Security Testing

SpiderLabs Services

Managed Security Testing (MST) Services
Trusted Advisor and Consulting Services
Penetration Testing Offerings

Spider Labs Incident Response & Forensics (DFIR)

Security Awareness Training

Security Awareness Education (SAE)
Secure Development Training (SDT)

Third Party Products


Third Party End User License Agreements

To the extent that Client purchases (i) a third party product or (ii) a service with third party product that is integrated into or used in the provision of services (“Third Party Bundle”), the following end user license agreements (“EULA”) shall apply. Client agrees to be bound by an applicable EULA when purchasing an applicable Third Party Bundle in addition to the terms and conditions between Trustwave and Client.

Consulting and Professional Services


Global Compliance Risk Services (GCRS)

Payment Card Industry Data Security Standards (PCI DSS) Services
Payment Application Data Security Standards (PA-DSS) Services
Point-to-Point Encryption (P2PE) Services
Other PCI and Payment Services
Privacy and Data Protection Services
Risk Assessment Services
General Consulting Services
Partner Services