Trustwave Unveils New Offerings to Maximize Value of Microsoft Security Investments. Learn More

Trustwave Unveils New Offerings to Maximize Value of Microsoft Security Investments. Learn More

Managed Detection & Response

Eliminate active threats with 24/7 threat detection, investigation, and response.

Co-Managed SOC (SIEM)

Maximize your SIEM investment, stop alert fatigue, and enhance your team with hybrid security operations support.

Advisory & Diagnostics

Advance your cybersecurity program and get expert guidance where you need it most.

Penetration Testing

Test your physical locations and IT infrastructure to shore up weaknesses before exploitation.

Database Security

Prevent unauthorized access and exceed compliance requirements.

Email Security

Stop email threats others miss and secure your organization against the #1 ransomware attack vector.

Digital Forensics & Incident Response

Prepare for the inevitable with 24/7 global breach response in-region and available on-site.

Firewall & Technology Management

Mitigate risk of a cyberattack with 24/7 incident and health monitoring and the latest threat intelligence.

Offensive Security
Solutions to maximize your security ROI
Microsoft Exchange Server Attacks
Stay protected against emerging threats
Rapidly Secure New Environments
Security for rapid response situations
Securing the Cloud
Safely navigate and stay protected
Securing the IoT Landscape
Test, monitor and secure network objects
Why Trustwave
About Us
Awards and Accolades
Trustwave SpiderLabs Team
Trustwave Fusion Security Operations Platform
Trustwave Security Colony
Technology Alliance Partners
Key alliances who align and support our ecosystem of security offerings
Trustwave PartnerOne Program
Join forces with Trustwave to protect against the most advance cybersecurity threats

Security on the Shelf: A New Report about Wasteful Spending

When our SpiderLabs forensic investigators recently probed a data breach at a restaurant, they noticed a security product sitting unused. The owner explained that it was a firewall appliance he purchased a while back, but never learned how to set up.

Unfortunately, the proprietor is not alone in this predicament. Too many businesses purchase security technologies only to realize they do not have the manpower, skills or time to ensure the solutions are properly installed, updated and working. As a result, the software turns into 'shelfware,' unused and collecting dust, further opening up the organization to risk of an attack.

To document the extent of this problem, Trustwave today published a new report called "Security on the Shelf." It details the findings of a survey, commissioned by the independent research firm Osterman Research, querying 172 IT pros who work at SMBs and enterprises about security controls they have purchased, including those they have never used.

Some of the highlights include:

  • More money being spent on security:Organizations spent significantly more on security-related software, hardware and services in 2014 than they did in 2013: $115 per user versus $80, representing an increase of 44 percent.
  • Security sits on the shelf:Twenty-eight percent of organizations are not getting the full value out of their security-related software investments. Of the $115 per user that organizations spent on security software in 2014, $33 of this investment was either underutilized or never used at all.
  • Not enough resources for security:The four most significant reasons for products turning into shelfware were all focused on insufficient IT staff resources: IT was too busy to implement the software properly, the department did not have enough time to do so, there simply were not enough people available to help, or IT did not understand the software well enough.

No matter the size of their business, in-house IT pros often are overwhelmed. The consequences of having inadequate resources are only compounded by having to cope with skilled attackers, sophisticated threats, massive data proliferation, continued worker mobility and the meteoric rise of internet-connected devices.

To both stay protected and ensure revenue-generating IT projects are getting completed, many businesses are finding relief by partnering with a third-party team of experts whose sole responsibility is to manage their security.

Don't let your security investment go to waste on the shelf.

Download our "Security on the Shelf" report now to learn how to make the most out of the security technologies you purchase.

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