Trustwave SpiderLabs Uncovers Ov3r_Stealer Malware Spread via Phishing and Facebook Advertising. Learn More

Trustwave SpiderLabs Uncovers Ov3r_Stealer Malware Spread via Phishing and Facebook Advertising. Learn More

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News Releases

SHAZAM Achieves Approximately 90% Merchant Compliance with the PCI DSS

Partnership with Trustwave Facilitates Compliance to Enable Successful Adoption Amongst Merchants

CHICAGO AND DES MOINES, IOWA (June 29, 2010) -SHAZAM, a member-owned and -controlled EFT network and processor, has successfully enrolled approximately 75 percent of its entire Level 4 merchant portfolio into its Payment Card Industry Data Security Standard (PCI DSS) compliance program. Almost 90 percent of those enrolled have achieved compliance validation with the PCI DSS. SHAZAM partnered with Trustwave, a leading provider of information security and compliance solutions, to develop its PCI DSS program.

"Level 4 merchants are often the toughest market segment to validate as PCI DSS compliant because they do not have in-house resources to devote to compliance and security," says Dan Kramer, senior vice president marketing and merchant services at SHAZAM. "We worked closely with Trustwave to create a comprehensive program that would match our merchant's needs - a program that would enable compliance through a straightforward process that they understood and could follow, minimizing time spent away from their business."

To achieve its high enrollment and subsequent validation rates, SHAZAM partnered with Trustwave to leverage its industry expertise, world class customer support and award-winning technology. SHAZAM was eager to provide its merchants a solution that offered straightforward self-help technology, as well as an experienced support team to manage complex issues.

SHAZAM engaged Trustwave to provide its merchants' access to TrustKeeper®, Trustwave's industry-leading PCI DSS compliance web portal that facilitates validation. Enrolling in TrustKeeper helped merchants take the appropriate steps to ensure their network and payment processing environments were properly configured and safeguarded from external threats, theft and fraud.

Straightforward, iterative merchant communication ensured merchants understood the goal of the program and what steps to take to become compliant. SHAZAM worked closely with Trustwave to provide merchants with educational and compliance tools to help build awareness of the PCI DSS requirements, and teach them how to take action.

"Trustwave's PCI DSS expertise helped us formalize a program that provided clear communication about the process, and technology to help move our merchants through the compliance process and help them maintain that compliance," says Kramer.

"SHAZAM was security-minded and understood that a clear and manageable program would drive the highest adoption rates," says Robert J. McCullen, chairman and CEO of Trustwave. "We planted a seed in the compliance process and together we grew a successful program. It's exciting to see the hard work pay off."

The SHAZAM network was founded in 1976 and is one of the last remaining member-owned and -controlled EFT networks and processors in the industry. SHAZAM, located in Des Moines, Iowa provides EFT services to more than 1,500 community financial institutions in 30 states. SHAZAM offers ATM processing, Visa® debit and Debit MasterCard® national debit products, card authorization services, merchant processing, automated clearing house (ACH) services, and information security solutions. SHAZAM is endorsed by 15 community financial institution trade organizations and bankers' banks. For more information, visit

About Trustwave

Trustwave is a leading provider of on-demand and subscription-based information security and payment card industry compliance management solutions to businesses and government entities throughout the world. For organizations faced with today's challenging data security and compliance environment, Trustwave provides a unique approach with comprehensive solutions that include its flagship TrustKeeper® compliance management software and other proprietary security solutions including SIEM , WAF , EV SSL certificates  and secure digital certificates . Trustwave has helped hundreds of thousands of organizations-ranging from Fortune 500 businesses and large financial institutions to small and medium-sized retailers-manage compliance and secure their network infrastructures, data communications and critical information assets. Trustwave is headquartered in Chicago with offices throughout North America, South America, Europe, Africa, Asia and Australia. For more information, visit

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