News Releases

Trustwave News Releases document our latest announcements, including corporate news, product and service launches and industry accolades.

Trustwave Launches Live Customer Call Center to Support Europe, Middle East, Africa

CHICAGO (November 5, 2009) - Trustwave, the leading provider of on-demand data security and payment card industry compliance management solutions to businesses and organizations throughout the world, has opened a new compliance call center in Warsaw, Poland.

The call center will initially focus on providing Payment Card Industry Data Security Standard (PCI DSS) compliance support for current Trustwave customers in Europe, the Middle East and Africa. PCI DSS is the payment card industry security requirement for entities that store, process or transmit cardholder data, and has been endorsed by American Express, Discover Network, JCB, MasterCard Worldwide and Visa, Inc.

Assistance will be provided to businesses moving through the compliance process using TrustKeeper®, Trustwave's on-demand compliance management solution. TrustKeeper provides merchants the automated tools necessary to support on-going compliance such as quarterly network vulnerability scans, identification of prohibited card holder data and intelligent Self-Assessment Questionnaire (SAQ) completion.

The call center will provide customer support in several languages, including: English, Spanish, German, French, Swedish, Polish, Flemish, Norwegian and Italian.

"We've experienced a tremendous amount of growth in our European client base that made this new call center a vital investment that enables Trustwave to continue providing the highest level of customer support in the industry," says Robert J. McCullen, chairman and CEO of Trustwave." By advancing our customer support with this in-region call center, Trustwave is better able to support the millions of merchants in Europe, the Middle East and Africa to achieve PCI DSS compliance validation."

About Trustwave
Trustwave is a leading provider of on-demand and subscription-based information security and payment card industry compliance management solutions to businesses and government entities throughout the world. For organizations faced with today's challenging data security and compliance environment, Trustwave provides a unique approach with comprehensive solutions that include its flagship TrustKeeper® compliance management software and other proprietary security solutions including SIEM , WAF , EV SSL certificates  and secure digital certificates . Trustwave has helped hundreds of thousands of organizations-ranging from Fortune 500 businesses and large financial institutions to small and medium-sized retailers-manage compliance and secure their network infrastructures, data communications and critical information assets. Trustwave is headquartered in Chicago with offices throughout North America, South America, Europe, Africa, Asia and Australia. For more information, visit https://www.trustwave.com .